July 23, 2008

How Facebook won the Presidency: Barack Obama killing John McCain in Social Media, Online Fundraising

Obamafacebook_4 The 2008 Presidential campaign is the first ever to feel the effects of Web 2.0 and the burgeoning of social media. Oh, and by the way, the Barack Obama campaign is making the John McCain campaign look silly (a full comparison for each social network is listed below).

I mean I can understand to an extent the Republican Party candidate's unwillingness to utilize the Internet as a major marketing channel since a Democrat (Al Gore) did invent the thing. At least we've recently learned McCain is "aware that there is the Internet," this according to McCain's deputy e-campaign Director Mark SooHoo from a from June 27 BusinessWeek article.

Anyway, enough banter, let's get to the hard facts. If you don't believe social media is impacting the 2008 Presidential race in any way just look at online fundraising. Obama is said to have raised over $200 million online (Business Week; June 27, 2008) while McCain's figures haven't been accurately listed, the best number I've seen is $30 million (there are some reports of higher, but these are said to include direct marketing channels such as telemarketing). If the $170 million chasm is accurate that alone is a telling statement of the difference between the two campaigns and the impact of the Internet.

Want more proof? Just look at the key stats of how McCain and Obama differ on the major social networks as of July 22, 2008. TechPresident.com is keeping the latest stats on a few of these categories.

  • Facebook: Over 1,184,000 supporters for Obama to just over 175,500 for McCain (by the way, who picked that picture of McCain for his Facebook group? It looks like he is on an episode of 24 making an emergency call to Jack Bauer). Obama's page has three times more followers then any other group page on Facebook. There's also an unofficial group Students for Obama that has 113,000 supporters of its own.
  • MySpace: 427,355 for Obama to 59,664 for McCain.
  • YouTube views: 56,200,000 plus video views for Obama to 4,500,000 plus for McCain.
  • YouTube subscribers: 63,514 for Obama to 7,757 for McCain.
  • Twitter: 48,801 followers for Obama to 0 for McCain. Yes, McCain is not even on Twitter although there is a McCainNews (914 followers) and a FakeJohnMcCain. The Obama camp could certainly do much more on Twitter. There is less than one tweet a day (many advise 5 - 10 a day) meaning many of these are lost in people's time stream, there is good linking, but no conversation (not responding to other tweets). Considering Obama has the third most followers on Twitter, according to Twitterholic, he really should be doing more with this powerful audience of online influencers.
  • Flickr: 21,000 photos to 95 photos.
  • Digg: Over 114,000 profile views to 0. McCain clearly doesn't digg it (because he's not here although a fake John McCain is once again present).
  • Own Online Community: Over 900,000 registered members for My.BarackObama.Com to an undeclared total for McCainSpace (insert whatever cheesy comment you want right here regarding that name).

That's a social spanking if I've ever seen one. Apparently the only thing Barack Obama doesn't own, social media wise, is his own name on gmail. So is it web strategy making Obama the social media darling or is it fundamental differences between Democratic and Republican supporters?

Ad Age suggested "Political commentators believe Barack Obama is more popular with web surfers because his followers are younger, and young people are more likely to use blogs, social networks and other new media. That may be true, but it's far from the only reason he's faring well. Obama's campaign is immersed in his audience's experience. He meets his audience where they already go on the web, and his message of "change" is packaged in a clear and consistent manner, much like the best consumer products."

It appears that party affiliation and age are not the only reason Obama wins online. Yes, web strategy does play a huge role, but that doesn't answer the whole question either. How did McCain go from a web savvy presidential candidate hopeful in 2000 to someone who looks like he is now lost in the dark without a flashlight?

The Internet has fundamentally changed with the advent and mass adoption of first Google and then Facebook and its brethren. People are not only empowered to quickly find information, but to now contribute.

You have to have a presence everywhere and Obama is everywhere online. Not just the major social media already listed, but also on BlackPlanet, AsainAve and a litany of others. If there is a conversation taking place in social media you can be sure that Barack Obama's campaign is officially involved. Understanding that it is a conversation not a one way flow of information is critical as well. Provide people with a real conversation, let them in and keep them coming back with rich media and ways to show their affiliation with you. Find ways to make the conversation relevant to particular segments.

Obama's campaign also differs from that of McCain in not only its want to involve social media, but in its collective cross-promotion and online fundraising. Go to Obama's YouTube page and right there you can donate to the campaign via Google Checkout. Go to Obama's home page and all of his social networking links are listed right there. As for McCain... well, you can find out that he is on YouTube and Veoh if you land on the multimedia page of his site. Other than that, you are out of luck.

The 2008 presidential campaign will be decided on votes not Facebook friends, but the McCain team's unwillingness to connect one to the other has already proven undeniably costly in fundraising and no doubt represents the last of the "old" Presidential campaigns to not full embrace social media. As it turns out, the Internet is here to stay and things will never be the same.

July 10, 2008

How to develop a social media plan for your business

Just read a great article on Mashable by Aaron Uhrmacher that, in the most simplest terms (and I mean that as a compliment), tells how any company can get started with social media. Includes actionable advice and some good resources for tracking.

I've been preaching a similar line of thinking for awhile now. I will be adding more to his last step - measurement. Look for my post on Social Media Measurement later this week.

And now for a completely unrelated pic...

a href="http://icanhascheezburger.com/2008/07/09/funny-pictures-diner-in-3-2-1/">cat
more cat pictures

July 09, 2008

Facebook in Real Life

Sometimes the Brits are quite funny (UK - thanks for The Office!). A couple of crazy Brits put together this video on "Facebook in Real Life":

July 08, 2008

YouTube Viral Marketing. I wanna be like Gatorade?

YouTube, the big business marketers have arrived equipped with schnazzy videos just itching to go viral. Or, in many cases, the most banal "I just want to be part of the game" behind-the-scenes snippets.

The most recent video that has caught my eye is the Gatorade Ball Girl video (she makes an unbelievable - and, yes, fake catch). Both the Chicago Tribune and Advertising Age have raved about it for its viral effects.

Ad Age estimated over 2 million views. My question is, has this helped Gatorade sell more Gatorade? No doubt - I think Gatorade is on the right path as the video is entertaining & has the "you got to see this" nature to in which in other words is the viral sauce that causes people to pass it on and talk about it. My concern is that when I first saw it I had no idea it was even attached to Gatorade. Its great that other marketers and publications are raving about it, but the whole point of social media is that the power lies with the people. If this video doesn't endear people to Gatorade has it really accomplished anything of real value?

My final thought: Gatorade helps lay a template for making a viral video, the next step is to connect these videos back to the brands in a more meaningful way and spread them through all major social networks (YouTube, MySpace, Facebook, Digg - to name the biggies).

July 03, 2008

Listen, Conversate and wait (for results)

Socialstarfish_6 People ask me about social media and how businesses can take advantage of it. And I like to sound smart, so I tell them...

My bologna has a first name, its O-S-C-A-R! Just kidding, that's the Oscar Meyer song. Back to reality, I really do think social media has a big place in online marketing, but it won't produce the immediate results of a search marketing pay-per-click campaign. Social Media requires Patience and Persistence. First LISTEN, understand the audience and the medium (Facebook is different than MySpace and Twitter is its own beast). Next conversate and don't be the what's in it for me company. Look to add value and then get your marketing message out there in a way that connects to the people. If you do this you will build a following that will grow, be loyal and spread the word for you. Sounds like a marketer's dream, huh?

Oh... and you have to have something interesting to say. I know this is big picture stuff. Soon I'll add actionable bullet points of how companies can take advantage of specific social networks. Hint: Don't try to do everything just to be cool - find out what fits your company/target market. Check out this for a great read on social media marketing and tracking ROI.

July 02, 2008

Twittercot? Don't think so! (not yet anyway)

Twittercot_2

Everybody has been so schnarky with Twitter lately. Yeah, its going down a whole lot (insert crude sexual humor here), but WTF OMG... give 'em a chance to get their act together. First there was the mass exodus to Plurk and now its Identi.ca. Canadians - really? REALLY?

The latest? A purposed Twittercot. As the pic shows... it hasn't got much steam yet.

July 01, 2008

Social Media sites I'm currently digging

Brightkite_3 I've spent a lot of time on social media and social network sites, in particular, because - hey - it comes with the territory when you are Director of Marketing for a social network (insert shameless plug for ViewMyLife).

So without further ado (and definitely not much ado about nothing)... here's what I really like right now in social media and why.

The new:

  • I'm in like with you - Pretty sure I am too old for this site and its flirty, game-oriented nature, but I love what they've done with the Rich Internet Application/aka Flash. The movement is unique, catchy and yes sometimes a little difficult to maneuver. The users who are into it really seem to get it. My favorite feature is the way the picture sharing options work (movement, stationary and full-screen).
  • Twitter - Micro-blogging site to state "what am I doing right now" that has traversed it's original premise to become a leader in the micro-blogging space despite its all too well-known down time (which may lead to the rise of Friend Feed). The real value here: having topical conversations with other industry experts.
  • BrightKite - The "location-based social network"... yes, its all about mobile social networking and the big boys (yes that's you MySpace and Facebook) better pay attention. Not many people on this yet considering it's location based so you really need people in your immediate area for it to hold value. The site allows you to post your location (i.e. at Starbucks on 16th & Blake) or a message (at Starbucks in the blue blazer reading Wired - stop by and say hi). Perhaps a little creepy, but great potential here. Still in beta and requires in invite. I have a few so contact me if you want one. Its also a Denver start-up!

The boo (yeah, I don't like you, but maybe one day I will):

  • Plurk - Another of the micro-blogging sites that is getting a lot of attention and increased usage with the down time that Twitter is experiencing. I like the personality, but it does not have the functional simplicity of Twitter. The user interface is based on a time line style that does not allow for quick and easy reading/scanning (and yeah - that is imperative! that's why it is micro-blogging).
  • Pownce - I just feel like they have a middling proposition so not a unique value. Not as simple as Twitter and not as robust as the major social networks. Oh, and similar to Friend Feed.

So... agree or disagree. Let me know what you think. There is a lot more out there that I haven't addressed just wanted to hit a couple of the social networks that have been top of mind lately with industry buzz.

June 26, 2008

Social Media... here we go. AKA, a love note to Twitter.

Dear Twitter,

You sweet, fun-loving, but often incompetent (see Fail Whale) service. You made me fall in love with micro-blogging. And, sometimes, 140 characters is just not enough to express myself despite my maniac-like need for brevity in all things web.

So here I am with a full-blown real bog site. To anyone reading this - much more intellectually stimulating things on are on the horizon. Thanks for stopping by and pick up your gift bag on your way out.

Until we meet again,

Jamie

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